Privacy Policy

At Airevolutionize, accessible at airevolutionize.com.au, we respect and protect the privacy of all visitors, customers, and users of our website and services. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We are committed to maintaining transparency, accountability, and the highest standards of data protection for all users.

1. Our Commitment to Privacy and Data Protection

Your trust is important to us. At Airevolutionize, we are dedicated to safeguarding your personal data and handling it with care and integrity. We strive to collect only what we need, protect it using industry-standard security practices, and give you control over your information. This Privacy Policy is intended to inform you of your rights, our responsibilities, and how your data is processed while using airevolutionize.com.au.

2. Scope of This Policy and Data Controller Responsibilities

This Privacy Policy applies to all personal data processed by Airevolutionize through the airevolutionize.com.au website and related online services. Airevolutionize is the data controller responsible for your personal information, meaning we determine why and how your personal data is processed.

3. Categories of Personal Data We Process

We may collect and process the following categories of personal information depending on your interactions with airevolutionize.com.au:

a) Usage Data
Includes information about how you use our website and services, such as IP address, browser type, pages visited, time zone settings, session durations, referrals, and interactions on the site.

b) Account Data
If you register for an account, we collect personal information such as your full name, email address, postal address, phone number, and other identifying account details.

c) Profile Data
This includes your preferences, purchase history, behavioral patterns on our website, and any settings or interests you specify while using our services.

d) Communication Data
Any messages, inquiries, customer support requests, or communication history you have with us through forms, chat, or email.

e) Technical Data
Device information, operating system, browser version, screen resolution, language settings, and other technical configurations used to access airevolutionize.com.au.

f) Transaction Data
Payment processing details (excluding full card numbers), billing addresses, order history, delivery details, and refund requests.

g) Preference Data
Information you provide regarding your communication choices, marketing consents, and interests in our products and services.

We do not collect sensitive personal data unless it is specifically provided by you and necessary to fulfil a specific request, subject to your consent where required by law.

4. Legal Bases for Processing

Under the GDPR and other legal frameworks, we rely on the following lawful bases for processing your personal data:

– Contractual Necessity: To fulfill our contractual obligations to you, such as processing payments or delivering goods.
– Legitimate Interests: For operating and improving our services, preventing fraud, protecting our legal interests, and ensuring network security, except where those interests are overridden by your fundamental rights.
– Consent: Where you have explicitly given us permission, for instance to receive marketing emails or participate in surveys.
– Legal Compliance: Where necessary to comply with legal obligations, such as tax reporting or law enforcement requests.

5. Your Data Protection Rights

As a data subject, you have the following rights in accordance with applicable law:

– Right of Access: Request confirmation of whether we process your personal data and obtain a copy of that data.
– Right of Rectification: Correct inaccurate or incomplete personal data.
– Right to Erasure: Request the deletion of your data where there is no overriding legal basis for continued processing.
– Right to Restriction: Limit our use of your data under certain conditions.
– Right to Data Portability: Receive a copy of your data in a structured, commonly used, machine-readable format and request transmission to another controller.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Where processing is based on your consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at [email protected]. We may verify your identity before fulfilling your request.

6. Security Measures

We implement comprehensive technical and organizational measures to ensure the confidentiality, integrity, and availability of the personal data we process. These include:

– Data encryption during transmission and at rest.
– Strict access controls and authentication protocols for system access.
– Regular security audits and vulnerability assessments.
– Secure system architecture and firewall protection.
– Employee training and awareness programs focused on data privacy and cybersecurity.

While no security system is totally infallible, we continually strive to protect your information against unauthorized access, alteration, or destruction.

7. International Transfers

Our services may involve the transfer of your personal data outside your local jurisdiction, including to countries that do not offer the same level of data protection as your home region. In such cases, we implement appropriate safeguards, such as:

– Standard Contractual Clauses approved by the European Commission or similar mechanisms.
– Transfers to jurisdictions deemed to have adequate protection under GDPR (e.g., the United Kingdom, Canada).
– Compliance with CCPA, including data minimization and transfer restrictions.

You can request more information about these safeguards by contacting [email protected].

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required or permitted by applicable law. Retention periods may vary depending on:

– Usage and Technical Data: Retained for a maximum of 26 months for analytics and performance monitoring.
– Account Data: Maintained as long as your account remains active, and for up to 6 years after closure for legal obligations.
– Profile and Preference Data: Stored for up to 2 years or until you update or delete your profile.
– Transaction Data: Retained for 7 years for tax and regulatory compliance.
– Communication Data: Held for 3 years for customer service and reference.

Upon expiry of the retention period, we securely delete or anonymize your data.

9. Cookie Policy

We use cookies and similar tracking technologies on airevolutionize.com.au to personalize content, analyze traffic, and enhance user experience.

Types of cookies we use:

– Essential Cookies: Required for basic website operation and security.
– Functional Cookies: Enable advanced features such as saved preferences and user sessions.
– Analytics Cookies: Help us understand how visitors interact with our website.
– Performance Cookies: Optimize website speed and performance.

These cookies may be set by us or third-party providers to whom we delegate portions of site functionality.

10. Cookie Management and User Choice

Users may manage and control cookie usage via:

– The cookie banner provided on your first visit, which allows opting into or out of non-essential cookies.
– Browser settings that allow you to refuse or delete cookies altogether.
– Cookie preference tools embedded in our website footer or your user profile.

Under GDPR and CCPA, you have the right to opt out of the sale or sharing of your information via cookies. You may also access or delete your data collected through these technologies by contacting us directly.

11. Children’s Privacy

Airevolutionize does not knowingly collect or process personal data from children under the age of 13. If we learn that we have inadvertently collected personal information from a child without appropriate consent, we will take immediate action to delete that information. Parents or guardians who believe we may have collected such data are encouraged to contact [email protected].

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. When we do so, we will revise the content on this page and, when legally required, provide notice of such changes through appropriate channels, including notifications on airevolutionize.com.au or direct email communication.

13. Contact Us

If you have any concerns about this Privacy Policy, how your data is handled, or wish to exercise any of your rights under GDPR or CCPA, please contact us at:

Email: [email protected]

We are committed to resolving any complaints courteously and in a timely manner. You may also have the right to lodge a complaint with a relevant data protection authority.

We remain compliant with all applicable privacy laws and are dedicated to upholding your trust and data protection rights. Please do not hesitate to reach out with any privacy concerns.